Intelligence & Analytics

Conversation Intelligence

Analyze sales conversations with AI-powered transcription, sentiment analysis, and key moment detection.

AI transcription
Sentiment analysis
Key moment detection
Competitor mentions
Coaching insights

Unlock Insights from Every Conversation

AI analyzes your sales calls to surface patterns, best practices, and coaching opportunities. Learn from your best reps and replicate their success across the team.

Beyond Transcription

Our AI doesn’t just transcribe - it understands. Sentiment shifts, key topics, objections, and competitor mentions are automatically identified and categorized.

Key Capabilities

AI Analysis

  • Automatic transcription
  • Speaker identification
  • Sentiment tracking
  • Topic extraction
  • Question detection

Key Moments

  • Objection handling
  • Pricing discussions
  • Competitor mentions
  • Feature requests
  • Commitment language

Metrics

  • Talk-to-listen ratio
  • Monologue duration
  • Question frequency
  • Filler word usage
  • Speaking pace

Pattern Recognition

Identify what top performers do differently. Do they ask more questions? Handle objections better? Use specific language? AI finds the patterns you can replicate.

Searchable Call Library

Search across all calls for specific topics, objections, or competitor mentions. Find the perfect example to share with the team or prepare for a competitive deal.

See Conversation Intelligence in action

Get a personalized demo and see how this feature can help your team.

Request a Demo