Turn Every Conversation Into a Learning Opportunity
The best sales teams learn from every call. Our conversation intelligence platform automatically captures, transcribes, and analyzes your sales conversations to help you win more deals.
Call Recording
Automatic Capture
Never miss a conversation:
- Video calls: Zoom, Google Meet, Teams integration
- Phone calls: VoIP and mobile recording
- In-person: Mobile app for field recordings
- Compliance: Consent handling built-in
Transcription
AI-powered accuracy:
- Real-time transcription: See text as you speak
- Speaker separation: Know who said what
- 95%+ accuracy: Industry-leading transcription
- Multiple languages: Support for global teams
Conversation Analytics
Talk Patterns
Understand conversation dynamics:
| Metric | Top Performers | Average Reps |
|---|---|---|
| Talk ratio | 40-50% | 60-70% |
| Longest monologue | <2 min | >5 min |
| Questions asked | 15-20 | 5-10 |
| Next steps set | 95% | 60% |
Topic Detection
Track what matters in conversations:
- Competitors: When and how often mentioned
- Pricing: Pricing discussion frequency
- Objections: Common pushback patterns
- Features: Which features resonate
- Next steps: Commitment language
Sentiment Analysis
Understand the emotional arc:
- Overall sentiment: Positive, negative, neutral
- Sentiment shifts: When conversations turn
- Engagement signals: Interest indicators
- Risk detection: Concerns and hesitation
Coaching Features
Scorecards
Evaluate calls objectively:
- Custom criteria: Define your ideal call structure
- Automatic scoring: AI evaluates key behaviors
- Manager review: Add coaching notes
- Rep self-assessment: Encourage reflection
Call Libraries
Build your best-practice repository:
- Tag and organize: By topic, outcome, rep
- Playlists: Curated learning paths
- Snippets: Highlight key moments
- Share internally: Spread winning techniques
Integration
Sync insights to your stack:
- CRM logging: Automatic activity capture
- Deal updates: Link calls to opportunities
- Coaching tools: Connect to LMS
- Slack alerts: Real-time notifications